Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, fill out the contact form and send your item to our address.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should fill out our contact form.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us for questions related to refunds and returns.


Welcome to Wonderlust Haven! Here, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, http://wonderlusthaven.com.

  • Comments

When you leave comments on our site, we collect data provided in the comments form, your IP address, and browser user agent string to assist in spam detection. An anonymized string generated from your email address may be shared with the Gravatar service to check if you are using it. The Gravatar service’s Privacy Policy can be found here. Once your comment is approved, your profile picture is publicly visible in the context of your comment.

  • Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

  • Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.

Upon visiting our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set up cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. Selecting “Remember Me” extends your login persistence to two weeks. Logging out of your account removes the login cookies.

Editing or publishing an article results in an additional cookie saved in your browser, indicating the post ID of the edited article. This cookie expires after 1 day.

  • Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles) that behaves similarly to if the visitor visited the other website directly. These websites may collect data, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, especially if you have an account and are logged in to that website.

  • Data Sharing

If you request a password reset, your IP address will be included in the reset email.

  • Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely for automatic follow-up comment approval. For registered users, personal information provided in user profiles is stored. All users can view, edit, or delete their personal information (except for username changes). Website administrators can also access and modify this information.

  • Your Rights

If you have an account or have left comments, you can request an exported file of the personal data we hold about you, including any data you provided. You may also request the erasure of your personal data, excluding data we are obliged to retain for administrative, legal, or security purposes.

  • Data Processing Location

Visitor comments may undergo automated spam detection services.

Should you have any questions or concerns about our Privacy Policy, please contact us.