Shipping Destinations

We currently only ship to addresses within Austria.

Order Processing Time

Orders are typically processed within 1-2 business days from the date of purchase. Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates

Shipping rates are calculated based on the weight of your order and the destination address within Austria. The shipping cost will be displayed during the checkout process before you finalize your order.

Estimated Delivery Time

Estimated delivery times vary depending on the shipping method selected during checkout. Standard shipping within Austria generally takes 2-5 business days. Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control.

Tracking Information

Once your order has been shipped, you will receive an email with tracking information. This allows you to monitor the progress of your shipment and receive real-time updates on its status.

Shipping Partners

We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders. Our primary shipping partners include [List Shipping Partners], and we reserve the right to engage alternative carriers when necessary.

Shipping Restrictions

Please ensure that the shipping address provided during checkout is accurate and complete. We do not ship to P.O. boxes, and incomplete or inaccurate addresses may result in delays or non-delivery of your order.

Customs and Duties

All prices on our website include Austrian Value Added Tax (VAT). There are no additional customs or duties for orders shipped within Austria.

Order Tracking

You can track the status of your order by using the tracking information provided in the shipping confirmation email. If you encounter any issues with tracking your order, please contact our customer support.

Contact Information

If you have any questions or concerns regarding our shipping policy, please contact our customer support team.